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False Pride

Luke 18: 9-14  The Sin of Pride

Jesus spoke this parable to some who were Self-confidently sureThat they were righteous and who despised others.

 “Two men went to the Temple to pray. The one was a Pharisee, the other a tax-collector. The Pharisee stood and prayed thus with himself, ‘O God, I thank thee that I am not as the rest of men, thieves, unjust, adulterers, or even as this tax-collector. I fast twice a week. I give a tenth of all that I get. The tax-collector’ stood afar off, and would not lift even his eyes to heaven, and kept beating his breast and said, ‘O God, be merciful, to me—the sinner.’ I tell you, this man went down to his house accepted with God rather that the other, because everyone who exalts himself will be humbled, but he who humbles himself will be exalted."

FALSE PRIDE

False pride is a frequent cause of conflict. We become too sensitive to comments about ourselves that threaten who we want to be. Pride is an illusion of self-worth, but we humans have often been attracted to things that help us cover a weakness.   Still, illusions are easily debunked.  Prideful people must continually keep up their guard to prevent the discovery of their real selves. A favorite prideful protection is looking for ways to prove that we are better than our peers is.  We want more money, bigger houses, better offices and cars.  We must be better than others because we have more!

Pride is what keeps us living into the unrealistic, but culturally accepted, expectations.  We can’t be perfect, but we can sometimes keep others from knowing that.  We all have flaws, but we can hide them.  Pride is always out of reality.  We may be justifiably happy about an accomplishment, but false pride comes about when we feel intrinsically better than those who accomplish less.

False pride becomes destructive when the prideful person feels entitled to treat others with disrespect. False pride breeds arrogance: “My way is the best way and I don’t need the good will of others.” My false pride will be threatened by differences, so I must prove the way that I am different is the better way.

HUMILITY RELIEVES US OF FALSE PRIDE

Humility is feeling no better nor worse than our peers—we are eyeball to eyeball when assessing the worth of our peers and us.  With humility, unnecessary conflict will be greatly reduced.  A question we may ask ourselves when we are upset by someone else’s behavior is, “Is the behavior destructive and to be avoided or has my false pride been wounded.”  Remember, false pride is an illusion of worth.

We must be able to perceive and evaluate without judging the basic worth of others. Assessing the skills or lack there of in someone is permissible, but judging that person of being worth more or less is arrogant. We must believe that others are worthwhile even if we can’t see the evidence. Humility invites us to be a good listener and not interrupt or hurry the speaker.

Know your rights and stand up for them.  Respect the rights of others. Be aware of your arrogance and stop thinking that “Only I can make it right.  I must be responsible to solve the problems and protect the feelings of my associates because I do it better.”

When you are truly humble, you can own your weaknesses and are willing to change.

A word of caution, if you succeed in achieving humility, be careful not to be proud of it!

Forgiving

Matthew 18:24-27

Then Peter came and said to him, “Lord, how often will my brother sin against me, and I forgive him?  Up to seven times?”  Jesus said to him, “I tell you not up to seven times, but up to seventy times seven.  That is why the Kingdom of Heaven can be likened to what happened when a king wished to make a reckoning with his servants.  When he began to make a reckoning one debtor was brought to him who owed $2,400,000.  Since he was quite unable to pay, his master ordered him to be sold together with his wife and children, and all his possessions, and payment to be made.  The servant fell on his face and besought him: ‘Sir, have patience with me, and I will pay you in full’ The master of the servant was moved with compassion, and let him go, and forgave him the debt.

As Paul Harvey would say, the rest of the story is that the servant was also owed a debt that he would not forgive and had the debtor arrested.  His master found out about it and punished his servant that refused to forgive.  Jesus was making the point that to expect to be forgiven we must be willing to forgive.

Psychological Relevance

As a psychologist I view forgiving as a fundamental issue in any relationship counseling.  All relationships are flawed at some point and forgiveness is necessary for healing. Long-term resentment will poison our heart. Forgiving is a stress reliever to the offended person and the person receiving the forgiveness need not be aware of the act. Although if it a continuing relationship, expressing the forgiveness is part of the healing.

There is one, usually unrecognized, problem with many forgivers.  It is an intellectual exercise without much feeling.  This empty forgiveness is often covered up with the statement, “I can forgive but I can’t forget.”  All too often this response can be interpreted as, “I know that it is proper to forgive and I will do it, but in my heart I have changed nothing.”  Healthy forgiving is an emotional event.  Forgiving would not be necessary unless the offended person suffered a loss of substance or of self.  I propose that first we must grieve over the losses which is very emotional.  After grieving, forgiving is much easier and more effective.


Philosophy of Forgiveness


Forgiveness is often seen as doing something for the other person.  As one writer put it, however, forgiveness is not just a “nice gesture to let people off the hook for their meanness or stupidity; instead, it is a valuable gift that we give to ourselves.”  It allows us humans to let go of the past and begin anew.  To harbor resentment is to litter our souls with emotional bomb craters.

Forgiveness is important in the process of change.  It is difficult to solve a problem or to create a healthy relationship with a partner, friend, or fellow worker whom we resent.  If we fail to forgive, we condemn ourselves to feeling miserable, losing sleep, and missing out on life’s satisfactions.  To forgive our antagonist we must stop expecting, unrealistically, that he or she will be perfect or will always please us.  Much resentment in a relationship develops when the adversary is only being himself or herself.  If we can’t forgive, the chances are that we will use blame or manipulation in coping with the problem.

What about justice and restitution?  One writer has called revenge “junk food for the soul.”  Junk food gives us comfort and sometimes a high.  If we consume enough of it, our body may deteriorate.  Revenge may be sweet at the moment, but it destroys our character.

When our friend has chastised us in the past and now makes a stupid mistake, what do we do?  We could retaliate.  Such a response would be understandable.  Still, unless we expect to be perfect ourselves; we are setting us up for the next round.  We have created a loser in the contest who can’t wait to get back at us and  have added another wound in the relationship.

If we choose not to take advantage of the opportunity, we will build character.  We will have avoided creating a new wound, and some old  ones perhaps will heal.  I’m not saying that we need to give in passively.  It is okay to notice the mistake.  We could be nurturing.  In mentioning the error we could support and be sympathetic with our friend, who may be feeling appropriately guilty.

Forgiving means relinquishing the position as a victim.  Proving that we have been victimized provides power and drama to the victim.  We may be allotted sympathy, restitution, and justifiable revenge, as well as feeling righteous indignation, which is one of the more powerful highs we can attain.  If it could be bottled, it would sell.  Some of us need to keep a mental list of wrongs done to us, which allows ourselves to feel powerful and motivated and to cover our own mistakes that injure others.  Forgiving wipes out that list and reveals a number of personal problems to be solved.

Forgiveness does not mean allowing others to run over us without concern.  We can learn how to set boundaries, assert our rights, and defend against manipulators.  Forgiveness, which is about letting go of the past, does not ever prevent us from standing up for ourselves.

 Forgiving Ourselves

Sometimes we find it harder to forgive ourselves than to forgive others.  Self-forgiveness is preceded by the admission, implicit or explicit, that we did something wrong.  Pride can interfere with acknowledgment of the mistake.  It is arrogant to expect perfection from ourselves or to believe that our sins are special and that they distinguish us from others.  When our errors seem too significant to be forgiven, we may feel that we are losing something by pardoning ourselves.  Still, we owe it to our loved ones to forgive ourselves. 

Self-hatred will not make us pleasant company.  When self-love is blocked, forgiveness of the self makes possible the necessary healing. Self-forgiveness entails a responsibility to change.  Otherwise, it is only permission to misbehave.  Forgiveness is empty unless we make a commitment to take responsibility and be accountable for our future actions.  I don’t mean that it would be unforgivable if we repeated the mistake.  But unless we at least intend to change, forgiveness may become meaningless in time.

Romans 5:1-4, 2nd Corinthians 4

In Romans 5 Paul speaks of the value in suffering:

“And so we boast of hope we have of sharing God’s glory! We also boast of our troubles, because we know that trouble produces endurance, endurance brings God’s approval, and his approval creates hope. This hope does not disappoint us, for God has poured out his love into our hearts by means of the Holy Spirit, who is God’s gift to us.”

In 2nd Corinthians 4, Paul writes to the church in Corinth and continues the theme:

“We are pressed on every side by troubles, but we are not crushed. We are perplexed, but not driven to despair. We are hunted down, but never abandoned by God. We get knocked down, but we are not destroyed. Through suffering, our bodies continue to share in the death of Jesus so that the life of Jesus may also be seen in our bodies.”

Paul is reminding the Corinthians and us that life is full of problems and some suffer horrible events but, although fragile, we have God’s grace within us and we are survivors if we acknowledge and use His gifts.

Psychology

I am grateful and humbled for the inspiration that I have received from those with whom I have worked who have suffered greatly and gained from their suffering. Many times I have heard repeated comments from those in the addicted community: “I am thankful for my addiction as well as regret the damage that it did to me and my family. I am grateful because I didn’t like myself because of my behavior, even before drinking was a serious problem. My 12-step training taught to change my relationships so that I now respect myself and I treat those around me with respect.”

I have been amazed by young children who have developed survival skills in horrible living conditions, including extreme poverty and mentally disturbed parents. Anna was a woman on the move upward in the corporate world. Yet, the youngest of four children and reared by a very bizarre and disordered mother, she achieved success at a young age. She was valued for her strong leadership. Some years into her success her older sister expressed a shame that she had carried for years, “I regret not rescuing you from mother. I was on my own and could have taken you into a loving home.” Anna laughed, “Thank God you did not!” Mother was a terrible burden, but she toughened me. I decided that if I learned to cope with her I could handle anything, and I was right.

Sherrie was one of 11 children. This family was “dirt poor.” Her father would go into town for their weekly needs every Saturday. He bought a treat for the eleven at home—the largest pickle that he could find, cut into 11 slices. Sherrie’s father was alcoholic, while her mother was depressed and possibly psychotic. In spite of this history that she shared, she, although depressed, seemed to be handling life too well for pathological history. When asked about the discrepancy, she answered, “Oh, I wasn’t raised in that family. I was raised by Andy Griffith! I don’t mean that I lived with him but I watched every episode, over and over. Andy was my daddy, Aunt Bee was my mother, and Opie was my brother. All of my values, my life decisions, my way of relating, all came from my TV family. As an adult, to make my life work, I had to cut all my ties with my biological family.”

Heather was also raised in a poor family, dependent on the charitable community for their survival but fortunate enough to have loving parents. The family was self supporting until the father was disabled. Heather was one of six children and her mother could have gotten a job but her parents decided it was more important to raise the children in a loving home. All six children were taught to be grateful for the charity given them. Each year the children were given a new pair of shoes and given clothes from children in the community, many of whom were their classmates. Heather remembered watching her mother cook on a wood stove, holding an umbrella over the food and stove to keep the leak in the roof from extinguishing the fire. There was no radio, much less a TV. Their entertainment was stories of their ancestors told by their parents. All six grew into adults with solid self esteem. All were successful in their chosen professions.

Denying Personal Ability to Change Unwanted Habits

Those who are only damaged and not resurrected by their traumatic experience usually view themselves as a special case who cannot change because of the particular nature of their history that left them powerless. They voice doubts of their personal ability to recover from their past."Other people may be able to change, but I can't." I sometimes hear the complaint "What you don't understand, Doc, is that I'm a special case. Because of who I am [personal background], my history [abuse], my ability [limitations], you can't expect me to change." Special circumstances can lead to false beliefs such as: “I don’t deserve to get over my problems, or it is impossible for me to change, or because of my depression I can’t do what is necessary to get over this problem. I was laughed at for my father’s drunken behavior, funny to the kids at school and a nightmare to me. My shame is my inheritance.” Another example was Matt, “For some reason women are attracted to me, but all my relationships are temporary. It makes sense to me that I will never trust women because my mother abandoned me before I could walk.”

I am not suggesting that those with less traumatic histories should adopt the attitude, “Just get over it and quit feeling sorry for yourself.” Instead, these sufferers need love and support. Some with Post Traumatic Stress Disorder suffer from physical as well as psychological symptoms. Why are some damaged forever while others grow in positive ways from early trauma? I don’t know all of the causes of branching into different path from the same source. I do know that early decisions leading to beliefs about ourselves can last throughout our lives. I suspect that genetics may play a part.

Worry

Matthew 6:25-34

"I tell you, therefore, do not worry about your life, about what you are to eat, or what you are to drink; and do not worry about your body, about what you are to wear. Is not your life more than food, and your body more than clothes? Look at the birds of the air, and see that they do not sow, or reap, or gather things into storehouses, and yet your heavenly Father feeds them. Are you not better than they? Who of you can add one span to his life by worrying about it? And why do you worry about clothes? Learn a lesson from the lilies of the field, from the way in which they grow. They do not toil or spin; but I tell you that not even Solomon in all his glory was clothed like one of these. If God so clothes the grass of the field, which exists today, and which is thrown into the oven tomorrow, shall he not much more clothe you, O you of little faith? So then do not worry, saying, What are we to eat? Or, What are we to drink? Or, What are we to wear? The Gentiles seek after all these things. But seek first his kingdom and his righteousness and all these things will come to you addition. So, then, do not worry about tomorrow; tomorrow will worry about itself. Its own troubles are quite enough for the day."

The Psychology of Worry

Why do we worry? Might it lead to a solution or help us clarify a problem? Unlikely. Worries are obsessive thoughts that repeat and lead to little but uncomfortable feelings. Worries disturb our sleep and distract us from more productive efforts. Most of us worriers, however, feel as if we are doing something of value. We magically believe the worry is a part of solving the problem and would feel guilty if we did not worry over an important problem. If we are the worrying types we might feel disloyal for not worrying about a family member having trouble.

More often we worry about matters that we cannot correct. Recognizing this can help shorten the worry. As we lie awake in bed at 2 AM we might remind ourselves that we are powerless to affect what might occur tomorrow by thinking about it again. When we think that by going over the same ground, one more time might lead to a solution, we don’t feel powerless and our worry is justified.

If you are a chronic worrier, a method of easing the interference of worrying is to confine the process to a specific time. Serious worriers cannot conceive of giving up their obsession all together. Yet, they may be able to confine the worry to a time period--say between 5:00 and 5:15 P.M. Once started, the process must continue every day. We might think that all of our worries couldn’t be completed in 15 minutes. Actually, it might be difficult to continue, uninterrupted, for that time. If we are to do nothing else but worry (so we don’t do the dishes at the same time), this time period might seem excessive. We are to sit in a room alone, concentrate on each worry, and we can get lots of worrying done in a short period. When a worry comes to mind at 10 A.M. we may make a note of it to worry about later, but we don’t honor it with any more attention. We know that we will take care of it later.

In doing this exercise we are following a choice as to when to worry rather than being controlled by the worry. The stress is greater when the worries come throughout the day, uninvited, so that we feel controlled by our own thinking process.

Love Your Neighbor

Matthew 22: 34-40

When the Pharisees heard that he had silenced the Sadducees, they gathered together. One of them, who was an expert in the Law, asked him a question as a test: “What commandment in the Law is greatest?”  He said to him, “You must love the Lord your god with your whole heart, and your whole soul, and your whole mind. This is the great and the chief commandment; and the second is like it, You must love your neighbor as yourself. Of these two commandments the whole Law and the prophets depend.”

A Difficult Task

I value this Scripture. When it happens it will change our world view of relationships. Still, as a therapist I have failed to see it consistently in action. Some of these persons are very religious and profess to behave as the Scripture says. However, it is not reflected in their behaviors. What is more practical, though less powerful, is to teach people to trust, respect and care about family members, spouse, friends and even fellow workers. It is more difficult to spread these relationship skills to the generalized “neighbor.”

Respect

Respect is the most difficult to create if it doesn’t already exist, and disrespect is the most damaging to relationships. Respect or lack of it involves an attitude toward another person. This attitude profoundly affects the future of the relationship. If someone that I disrespect makes a mistake I will think, “I’m not surprised; he is a screw-up anyway.” If someone that I respect makes the same mistake I will think, “Give the guy a break, he is a human being and we all make mistakes.”

Trust

Trust is about feeling safe with a particular person or situation.  We can measure trust by how defensive, controlling, stonewalling, or denying we need to be to feel safe. When the need to engage in these avoiding maneuvers is low—trust is high. When the need to defend is high—trust is low. Rebuilding trust does not depend only on changing the offending person’s behavior. Trust depends on the behavior of others plus our ability to cope with the behavior.

In order to create our own safety, we need skills in:

  1. Taking care of you first (you will have time, energy, and interest in caring for others),
  2. Achieving a balance of power (a balance doesn't necessarily mean 50/50, but you need enough say-so that you do not accumulate anger)
  3. Establishing healthy boundaries
  4. The ability to solve problems: without blame, without withdrawing, making requests and limiting demands, a willingness to compromise, to listen, and to forgive


Caring

Caring includes friendship, intimacy, compatibility and commitment to the relationship. When caring is present, it is easier to accomplish respect and trust.

Genesis 3:1-7

"Now the snake was the most cunning animal that the Lord God had made. The snake asked the woman, “Did God really tell you not to eat fruit from any tree in the garden?” “We may eat the fruit of any tree in the garden,” the woman answered, “except the tree in the middle of it. God told us not to eat the fruit of that tree or even touch; if we do, we will die.” The snake replied, “That’s not true; you will not die. God said that because he knows that when you eat it, you will be like God and know what is good and what is bad.” The woman saw how beautiful the tree was and how good its fruit would be to eat, and she thought how wonderful it would be to become wise. So she took some of the fruit and ate it. Then she gave some to her husband, and he also ate it. As soon as they had eaten it, they were given understanding and realized that they were naked; so they sewed fig leaves together and covered themselves."

The source of original sin is introduced by Adam and Eve's decisions in Garden of Eden . What are the psychological messages? One decision is both theological and psychological—rejection of God’s Grace. Adam and Eve received a gift from God of Paradise. Still, they wanted more than all that is good. To be as God, knowing both good and evil, was their desire. They lacked the capacity to be grateful.

This sin of false pride still troubles us. We seek ways to feel worthier than others. We want more, bigger, richer, to be most beautiful or most powerful. We compare ourselves with others, looking for some superiority. The most damaging aspect of gaining superiority, by our measure of it, is to believe that we are entitled to treat others as less than us, inferior, to be disregarded. We seek others that we can hold in contempt and enjoy it.  This fantasized entitlement gives us permission to do great harm to fellow human beings. Much of our psychological pain comes from having our false pride discovered and exposed.

I once complained to my grandmother about a coach that embarrassed me when I smarted off in a football practice. I expected her sympathy but she gave something more valuable, though I did not realize it at the time. She said, “Did that coach do you real harm or did he only kick your pride in the butt?”

The other sin is to avoid responsibility. The most damaging of our human motives is to “minimize our responsibility and to maximize the responsibility of others for our problems.” The essence of this motive is blame. Adam blamed Eve and Eve blamed the serpent.

Blame is a way to escape from our feeling a victim. All of us will feel a victim when something goes wrong that is beyond our ability to cope. We hope to get others to solve our problems. We want to control their feelings in order to get them to do our bidding. We will aggressively make them feel bad if they don’t comply or make them feel responsible for us when we suffer (if they care about us). If we fail to manage their feelings we lose control of their behavior and believe that we cannot solve our problems, so we are in deep trouble. We can’t do it and nobody will help! Yet, we can escape the pain of our victim feelings. Escapes are many and take different forms. We can run away, deny, use chemicals, make excuses, and so forth.

Why We Blame

We blame because the act gives us temporary relief and helps us avoid the perception that we need to change ourselves, which is hard to do. Instead, our adversary must change.

These comments are frequently heard in conflict counseling: "Why me? It’s not fair! Why do I have to do all the changing?" Such questions may give us relief by placing the onus to change on others involved. Still, this approach is impractical and gives away our power to resolve the problem. Problems will not be addressed until we stop blaming others or ourselves! Blame is the opposite of problem solving-even when the content of the blame is accurate.

Change Blame into a Solvable Problem

More often than not we can take the same circumstance that resulted in blame and re-think it into a solvable problem—one on which we can take action. All problems can be defined in many different ways; some offering solutions while other definitions block solutions. For example: Blame: “Of course I jumped on her. She flirted with John at the party!” Redefined: “My problem is to learn to cope with my jealousy and rage.”

Bring the Problem into the Present

“You may be right (in the blame content) but how can we solve the problem at this time?” If the blamer persists, counter with: “I’m willing to listen to you solving the past problem if you will discuss with me the problem we have now!”

Psychology and Theology

A Psychologist Reflects on Scripture

There is a recent interest in looking for mutual support between science and religion. Much of the current interest is from the physical sciences. The focus has come from quantum physics which doesn’t always support the older models of science. I am interested in reading the scripture from a  psychological point of view. Christians, Muslims, and Jews have different interpretations of their Holy Books within each religion, but all believe that these writings have a valuable message in their content.

I consult at a partial hospital (consisting of six hours of therapy, after which the participants go home each night). Our therapeutic routine is to teach a concept and then lead a group around the concept. There is a religious group led by a Catholic religious, a Nun. Her session followed mine. On several occasions, when she was absent, I was asked to lead her group. I had no credentials, except attending Church and Sunday school, so I was somewhat uncomfortable. I have loved the Gospel of John, and I looked there for direction. I read the passage in which the scribes and Pharisees attempted to catch Jesus in a contradiction. They brought to him a woman caught in the act of adultery and asked his counsel on the matter. If he followed the law and said “stone her,” he would contradict his teaching on love and mercy. If he said “pardon her”, he would be teaching others to break the law of Moses and suggest that adultery was acceptable. He avoided the dilemma, saying to them, “Let the man among you who is without sin be the first to cast a stone at her.”

That was my epiphany.  Jesus wisely used what psychologists today call “reframing.” Reframing is a technique that involves taking the same set of facts and viewing them from an alternative angle. For example, an employee complains of an employer who is the most difficult man imaginable to work for, and he can’t afford to quit. His psychologist responded, “From what you are telling me, you would be justified in leaving, but this boss may turn out to be your best teacher in handling a difficult person. If you survive, you can gain self-respect and be prepared to handle other difficult people.”

How can we get what we want and need without disturbing relationships? One possibility is to do nothing and hope that, in time, others will figure out what we want. Alternately, we can ask directly. If that doesn’t work we can use our persuasive powers. When we are at an impasse we can negotiate or engage in cooperative problem solving. When we are less concerned about preserving relationships we may engage in manipulation, making demands, acting like a victim, taking legal action, and using physical or psychological coercion.

The maneuvers listed previously include the healthy and the unhealthy, the less intrusive and the very intrusive. In deciding which to use, we must understand our own wants and needs, over the short term and the long, and also the depth of our commitment to a permanent, healthy relationship with another person. Below are some maneuvers to get our needs met, beginning with the least intrusive and progressing to the most intrusive.

Accepting an Offer

Accepting an offer is a problem for some people because they feel that they don’t deserve what is offered. Those of us who suffer from deep-rooted shame or who have been taught to regard themselves as second-class citizens may have trouble accepting what is freely given. If this description fits, start to change by accepting compliments at a feeling level.

Requesting: Expressing Wants and Needs

A simple way of getting what we want--and one that many people find difficult--is to ask for it. If it is a true request, we can take “no” for an answer. If a negative response is unacceptable, then we are really making a demand. Many among us prefer to manipulate rather than to ask. Some people feel rejected and even victimized when their requests are turned down. Others worry that their partners will do something that they truly don't want to do. If this is a problem, we must decide what we want from others and be willing to announce it. We can even confront at a request level.

The three statements below formulate a healthy request when we don’t like the behavior of others.

I feel -- [hurt, upset, angry, etc.]
When you -- [the unwanted behavior]
What I want you to do is -- [the desired change].

This formula provides an undemanding way to request a change.If your partner complains or accuses you of being demanding, reply, "Hey, I’m only giving you free information about my feelings in light of your behavior. You don’t have to do anything!"

Persuading vs. Manipulating

Persuasion, selling, and influencing are techniques frequently used to get what we want. They succeed, however, only when the person trusts us and assumes that accepting our point of view will not result in a loss.

If we can talk our spouse or friends into seeing the matter our way, that’s great. We must be sure to keep the focus on healthy influence and avoid slipping into manipulation.

Manipulation is the tactic used to make our associates do as we wish regardless of whether he or she wants to. If we are manipulators, in order to get our way, we won’t mind conning, cheating, tricking, or lying to get our way.

Demanding

When demands are made, refusal is an unacceptable response. There are healthy reasons for using demands--occasionally. Sometimes the underlying issue is moral or ethical, and compromise is not easy. Sometimes what is at stake is one of our high priorities. It is possible that two healthy individuals will have mutually exclusive demands.

What do we do when two healthy people have opposing demands about which they feel strongly and equally? This situation is ideal for competitive negotiation or cooperative problem solving. Competitive negotiation, unlike cooperative problem solving, is adversarial. The participants may back off from their original positions until they reach an agreement. In such negotiations, it is important to be perceived as reasonable and not as bargaining in bad faith, which could cause the opposing party to terminate the process.

Negotiation and problem solving are processes whereby two or more persons decide what each will give to and take from the relationship.It involves a communication process to resolve conflict or to put an agreement together.The parties involved usually have mixed motives: how to get what we want (and as much as we can) without seriously disrupting relationships. Still, in negotiation the relationship is less important than winning. In cooperative problem solving the relationship is most important.

Coping With Criticism

When people criticize us, they may have different motivations. Some want us to feel bad, but some want to be helpful. However, if we get caught up in figuring out their motivation we are wasting our time with an unimportant, collateral behavior. It makes little difference what caused them to criticize. We need to be more interested in our response to the criticism.

  1. The first consideration is “Was there anything of value to me in the criticism?” A personal example is my speaking to a group of lawyers and, at the break, a member of the group advised, “You might be interested to know that our group does not respect a professional who does not wear a coat and tie.” I’m standing there, open collard, no coat or tie in sight. I could get angry at the confrontation and retort, “Listen, this is my seminar and I will wear any damned thing I want to!” Alternatively, I could realize that the criticizer had given me a choice of which I was unaware. I can adorn a coat and tie for the second day of the seminar or I could decide that I would do a better job if I dressed comfortably, even if a few lost respect. In the end I compromised, deciding on a coat and tie with blue jeans.
  1. As part of my response, I will avoid any show of defensiveness. I will listen for something in what I hear and reframe the information into solving a problem. For example, “I realized that we have different opinions and I care about our relationship, so I am willing to listen intently to your opinion and hope you will listen objectively to mine."
  1. Next, I need to take care of any uncomfortable feelings I may be having with healthy self-talk, “It’s good to remember that I don’t have to be perfect.” If you manage to be perfect you will be kicked out of the human race and lose friends.  Your friends would all feel inadequate around you and, in time, would avoid you.

The Burned-out Perfectionist

This quote doesn't make sense to most people. There is one group with whom the title resonates—perfectionist who have given up on achieving their goals. This group includes bright, capable people who underachieve. Typically, these unrealistic expectations began with parents, in my experience, otherwise good and loving parents. Sometimes the parent(s) realize that they have birthed a budding genius. Naturally they want to maximize his or her intellectual growth. In one case, when he was in elementary school, his mother would review his very good work and grade it at a college level. He would look at the red marks from his mother's corrections and feel a failure. He could never please her. In the 5th grade he gave up and his grades began to drop. Punishment made it worse. He made a decision to avoid anything academic. He left home in high school and disappeared. He worked as a laborer. He had reached a stage of “burnout.”

People burn out when their expectations of themselves are unrealistically high or they are in a situation that denies them access to achieve their potential. Burnout is an adjustment to this stress and begins when they stop caring. This decision gives them temporary relief but does little to solve the problem. Some do as little as possible to get by. Others give up, quit their jobs or drop out of school as the budding genius above—WHAT A WASTE!

I had a moment of insight provided by a very bright (on IQ tests) high school junior who was making the lowest possible grades to get him out of school, and he had no ambition to go to college. In one of our meetings he said, “I would rather have potential than to be successful.” I asked him to explain what he meant. He answered, “You can lose success or someone can take it away, but your potential always remains steady, especially if it is never tested. You can have this secret pride; I could do it if I wanted to but I don't care anymore.” He said this with a big smile.

Correcting this burned out perfectionist is not accomplished through motivating him or her toward success. The beginning is to work on the perfection first, then on “caring” once more (through esteem building).

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